However I only just verified it today. The first step is to dispute the transaction through us. depop haven t received payment. You should always obtain independent, professional accounting, financial, and legal advice before making any business decision. When a customer contacts you, do your best to be responsive and helpful. PayPal also charges a 2.5% fee for transactions. The site clearly states that anyone under eighteen must have access to and permission for a Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket. Press J to jump to the feed. https://depophelp.zendesk.com/hc/en-gb/articles/360001791147-How-do-I-get-paid-. 0:00 / 40:25. Depop Payments refunds Log in to the Depop app. Given that you will be using their payment system, the PayPal transaction fee takes up 2.9% + $0.30 in the USA while 2.9% + 0.30 in the UK. It's a win-win. Please read and consider the Combined Financial Services Guide and Product Disclosure Statement before acquiring or using the service. Review the Sale receipt - there will be a heading stating ' Buyer paid with Depop Payments / PayPal '. Depop shipping: Arrange your own, and set your own shipping rate, or Ship With Depop for a prepaid USPS shipping label between $3. Step 3: Fill out the basic details and then click on . Depop deactivates you for making negotiations to get payment in a different method where youre not paying the fees. Jun 8, 2020 5:16 PM in response to Abbiemakinsonn, Did you get anywhere with this, the same thing has just happened to me! , Jul 17, 2020 2:26 PM in response to Abbiemakinsonn, Jul 18, 2020 3:05 AM in response to livreeves, I waited 2-3 days and the seller received the money Im not sure where it goes but the money will get held for a few days, it is annoying , Jul 18, 2020 3:10 AM in response to EzSayso, Ok thank you for a reply, its been 3 weeks and the seller is still claiming she hasnt received it Im trying my best of trying to get answers but Im not getting anything, Jul 18, 2020 4:10 PM in response to livreeves. the same thing happened to me I messaged them on twitter with screenshots of it changing every day and they said they manually pushed my payment through so maybe try that! Contact your shipping provider to ask for an update or report a lost item. All my information is correct and up to date. Create an account to follow your favorite communities and start taking part in conversations. I tried to purchase product on line, unfortunately, it was consecutively rejected. Jul-18-2020 02:33 PM. I verified my account by adding my bank and relinked it to my depop but I still do not see the money in my paypal account. Open a dispute in the Resolution Center within 180 calendar days of your purchase. Watch popular content from the following creators: nim! Have sent several messages via email and twitter, still awaiting a response from Depop on when I will get paid for item sold on 25 January and will continue to update this review. Open a dispute in the Resolution Center within 180 calendar days of your purchase. However, in my Apple Pay it still looks to be pending. The Depop fee is 2.50 (10% of 25.00) Paypal fees are Total Cost $34.00 (2.9%)=.986 +.30=1.29. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. I need a human to reach out to me on why I am not receiving my payment. Any information provided is general only and does not take into account your objectives, financial situation or needs. To send a partial refund, switch to the Partial refund tab and type in or select the amount youd like to refund. Payments started going out via direct deposit at the beginning of May. I recently got an email to get early access and I have gotten a few sales via Depop payments. The same buyer just purchased another item from me (at a much lower sale price - $11) and that payment went through immediately. Payments are primarily transacted via Paypal, but buyers can now use Apple Pay, Google Pay and debit/credit card to pay for an item if a seller uses 'Depop Payments', by connecting their bank account to the app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. As Depop, which has 219 employees, struggles to police millions of users across multiple continents, the start-up is reckoning with dangers facing its young users that have plagued the internet since the early 1990s. On a 100 sale, a seller could expect to receive payment of 86.80 after fees. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It's that simple. Get a Bank and a Paypal account. doodle_333. 10 March 2020. Fees: It's free to list on Depop, but once an item sells, Depop charges 10% of its sale price. Once youve done that, youll be brought to a screen where you can input your email, username, and password of choice. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Turn your online connections into real-time friendships 2. If they're in the UK it should take about 3 days. The seller will have to ship before the balance is available to them for payout. When you receive a dispute, it is important to identify whether the transaction was paid using Depop payment or PayPal, as your steps in resolving them would vary. Depop has played a leading role in the increase in popularity of second hand and up-cycled couture. You purchased a specific quantity of an item, but received the wrong amount. If you purchased the item from one of our merchants, follow these simple steps: Log in to your PayPal account. Example: You purchased a tennis DVD, but received a tennis racket. About Depop Paypal . Any post that does not adhere to them is subject to removal. This content may be old or outdated. (@hallejanes), both failed to ship the item I purchased and I never received them. Sometimes, PayPal does this for no apparent reason. PayPal customers encouraged by sellers to make payments via its 'friends and family' option instead of 'goods and services' are unnecessarily leaving themselves without payment protection and some are even losing cash. Depop Payments will also let sellers: - Reach new potential buyers. Add your tax ID before the hold ends to avoid a 24%IRS backup withholding tax. 6. I think I have been scammed on depop and paid by bank transfer. We do understand that delays may impact postage, so we can open a dispute to investigate after 7 days have passed since your . Enter the refund amount and click Submit. When payments are on hold, the money sits in your account but is unable to be accessed for up to 21 days. Add file or drop files here. Depop. PayPal issues are some of the most common problems you may face selling on Depop. If payment is sent then you should get an email from PayPal. $3 is deducted. User profile for user: REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Refunds. 0 Kudos. However, with any online shopping app, there can be problems for shoppers such as hacking. The sentence "I have received your letter" is not true at the time of speaking. DO not sell on depop or use. Show Details. And aside from the listing fee, you will also be charged a transaction fee of 5% for the items that you sold plus the amount you charge for shipping and gift wrapping and also, Etsy Payment Fee or manage your payments in one place through the app. Aug 29 2019 | PayPal editorial staff | 6 min read. Im not sure if its to do with depop or PayPal . When it reached the 12th it didnt give me my money but said it will be going in on the 13th which it didnt. All postings and use of the content on this site are subject to the. An interview with the founder of one of the first marketplaces that integrated social networks, geolocation and push notifications in a single platform. This site contains user submitted content, comments and opinions and is for informational purposes I have just checked my bank statement now and have seen no money entering my account . Depop has been holding my money from me for the past 4 weeks. The bank allows 60 days from the date of your purchase to report so since you are one month in already I suggest that you contact the bank ASAP. No one responded, but I received my payment immediately after. The main difference is the Etsy listing fee amounting to $0.20. Are you sure the buyer has paid and you have not just got a fake paypal email? Havent received payment from depop. Depop - Payment. You are viewing the PayPal Community Archives. The seller has said that she got in contact with depop as they couldn't do anything about it on her end, only mine because I have sent the money. If your item has been confirmed lost, claim compensation from your shipping provider. Depop Payments Explained - When Do You Get PaidThank you for watching the video and hitting that like and subscribe button check out our other videos about h. If you are under 18 you can simply use a parent or guardian ID. This content may be old or outdated. provided; every potential issue may involve several factors not detailed in the conversations I sent it to them and they said I am underage and suspended my account. I have sent an email 4 times, and I get an automatic response with generic information. I know I do not need to verify my account because I already did but still have not received the money. An alternative way of saying this is "I have yet to receive your letter". To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Well use cookies to improve and customize your experience if you continue to browse. However, out of those 20 sales, I've never had a problem with receiving payment until today. No but I got an email from depop saying the money would be deposited into my account. I emailed both Depop and PayPal about my issue. In interviews with nearly a dozen Depop users, BoF heard numerous reports of women being inundated with sexual messages. I had the same thing for almost a month. I'm not sure if I can give the second name here. Best for selling everything without fees: Facebook Marketplace. Well investigate and make a decision in favor of either you or the seller. Even if you have been selling on Depop for a long time. Depop collects the tax that the buyer originally paid ($1.80) and sends it to the US Government. Instead, you need to email close@depop.com from the email associated with your account. Emily Goold. Best apps and websites for reselling items. If your parcel has been delayed, update your buyer and let them know when they can expect the item to be delivered. Thanks for using Apple Support Communities. FPO - These transactions will be available within 21 days, or you canprovide additional information to get your money sooner. Depop fees are deducted 10% of the original item price (before tax was added). Dec 12, 2021 9:09 pm. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision. Example: A "genuine" diamond bracelet ended up being cubic zirconia. The seller hasn't reached out to me, even though they very much could still do so. To use Apple Cash safely, pay attention to these warnings. Press J to jump to the feed. Their customer service is so horrible. Please contact the moderators of this subreddit if you have any questions or concerns. It can be a little higher for price negotiation but make sure youre being realistic. Log into your PayPal account. If you cannot see the transaction under All Sold Items do not ship your item yet, reach out to Depop Support. Attachments. I have just sold some trousers for 30 and thought it was weird I never received the PayPal notification. A sub for discussing all things Depop. Read about their experiences and share your own! Answer: Im assuming that you paid for your purchase via credit card. If this is the case, you need to wait 7-10 business days. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. The state In the USA, it is 30 and in Europe, it is 2. Did your order not arrive? Omg this is happening to me too rn ! Find your style. There's no help center available when you click the button. Leave the Archive. All purchases through the BUY button are covered by Buyer Protection, so no need to worry if your item hasn't arrived yet. Leave the Archive. Its been taken out of my bank account though, just says pending on PayPal. So if funds are NOT going into your balance then you need to check the email address you have on depop and make sure its your paypal registered one and that it is correctly spelt. You can see your account balance in the 'Balance' section of your. The $370 doesnt change and I dont get anything put in my bank. Im genuinely confused and worried as where the hell are my payments going too, Oh yeah there is other ways to recurve depop payments which is through bank account . Use one of our supported carriers and provide tracking information both to us and your customers via the PayPal transaction page. Ive checked on my PayPal if the money is being sent there first but its not being sent there but to my bank account (as depop says) . Verified account Protected Tweets @; Suggested users Griffin Minimalist Blast Shield Thread Protector, 5,176 people have already reviewed Depop. These apply to your sales for commercial transactions but they have different additional ones for international transactions. EDIT 2: I finally received my missing payment in full. EDIT/UPDATE: Y'all. Calculating PayPal fees is easy!. https://depophelp.zendesk.com/hc/en-gb/articles/360001790887-I-haven-t-received-my-payment. The fact that there are so many negative reviews & Depop have such poor customer service would suggest they are enabling onsite fraud & penalising the honest. I would send a message saying if you don't get the item or hear from them by Tuesday you will have to raise a dispute with PayPal. Get started. After youve input your phone number youll be sent a 6 digit code that you need to enter to continue this process. Unlike Poshmark, Depop has limited options for online payments. You are viewing the PayPal Community Archives. Fcc Itinerant License, Why? In most cases, we'll ask you to proceed with the order, and ship or provide the item or service to . Be very vary this is just plain bad business to take people's money and not respond. depop haven t received payment. Sold through Depop Payments. But when you get scammed by a seller, they refuse to help. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Depop. Whos card has it been going into as its certainly not mine or my mums . Report Thread starter 2 years ago. Depop use to be amazing! Is it OK if we also use cookies to show you personalized ads? Just make a claim and depop will sort it. I used Apple Pay in February. Check if the email is really from Depop. Has anyone experienced this before? I just sold my first item on depop and the money does not show up in my paypal at all. When it reached the 12th it didn't give me my money but If you are under eighteen or shopping for someone who is, this is a great platform with a wide variety. Be clear about shipping and handling time, costs and methods, and process orders promptly to avoid delays. Reach out to your buyer to update them. | Read 4,581-4,600 Reviews out of 4,828. com uses cookies. 9% + $0. When it comes to selling on Depop or anywhere online, here are things you must consider: Picture quality You must have clean, clear photos. However, if you and the seller cant reach an agreement on your own, you can escalate your dispute to a claim. Discover short videos related to why am i not receiving my depop payment on TikTok. In your settings under Shop Policies you can add it there if you use recycled packaging. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Tap the transaction you are reviewing. Click on the home icon. Does it actually take 7-10 days or typically shorter? What do i do, May 25, 2020 3:24 PM in response to Abbiemakinsonn.